Product Return Policy
Unopened kit products purchased from LayerFused in new, unopened, boxed as shipped conditional may be returned by the original purchaser for a full refund less a 20% restocking fee.
Opened kits sometimes may be returnable for a full or partial refund less a 20% restocking fee. To be accepted for a full refund the kit must be complete and in its original condition as packaged and construction must not have begun. Assembly of any items, unpacking or itemizing parts, failing to return all parts in as-packed condition is considered having begun the product assembly. Kits which assembly has begun may be accepted for full or partial refund less a 20% restocking fee or may be refused by LayerFused at LayerFused's sole discretion.
Buyer pays the cost of shipping for returns (unless waived at LayerFused's sold discretion), and the returned kit must be shipped with tracking and delivery confirmation with the shipping insured to cover the full purchase value of the kit.
To begin a return please contact our sales department for an RMA before shipping any products back to LayerFused. The sales department will provide complete directions and process for your LayerFused Return.